OverPay is a flight-fare monitoring service developed and operated by MINER TYCOON LIMITED ("Company", "we", "us", "our"), a company incorporated under the laws of Hong Kong. Our mobile application (the "App") and associated backend services (collectively, the "Service") enable users to:
These Terms of Use ("Terms") govern your access to and use of the Service. Our Privacy Policy is incorporated into these Terms by reference.
To use the Service, you must:
By using the Service, you represent and warrant that you meet all eligibility requirements. If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
OverPay uses anonymous device-based authentication by default. A persistent device identifier (derived from your device's hardware ID on Android, or a Keychain-stored UUID on iOS) is used to create and restore your account. This identifier persists across app reinstalls.
You may optionally authenticate using Sign In with Apple, which links a verified Apple identity to your account and enables additional features.
You are responsible for maintaining the security of your device and for all activity that occurs on your account. Notify us immediately at support@bitguide.zendesk.com if you believe your account has been compromised.
Each physical device supports one OverPay account. Attempting to circumvent this limitation (e.g., by spoofing device identifiers) is a violation of these Terms and may result in account suspension.
Certain features of the Service are available only to users who maintain an active "Pro" subscription ("Pro Membership"). The features included in Pro Membership are described within the App and may change over time with notice.
All subscription fees are billed through the Apple App Store or Google Play Store ("Platform") in accordance with the respective platform's billing terms. We do not directly process your payment information. Pricing, billing frequency, and any applicable taxes are displayed in the App before purchase.
Pro Membership is sold as an auto-renewing subscription. Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the renewal date. Renewals are charged to your Platform account at the then-current subscription price.
You may cancel your Pro Membership at any time through your Apple App Store or Google Play subscription settings. Cancellation takes effect at the end of the current billing period; you retain access to Pro features until then. We do not provide pro-rated refunds for partial billing periods except where required by applicable law.
Where a free trial is offered, it will be clearly disclosed in the App. Upon expiry of the free trial, your subscription will convert to a paid subscription and you will be charged unless you cancel before the trial ends.
All refund requests are handled by the Platform (Apple or Google) under their respective refund policies. We do not control and cannot override Platform refund decisions.
We may change subscription pricing at any time. We will provide at least 30 days' notice of price increases before they apply to existing subscribers. Continued use of the Service after a price change constitutes acceptance of the new pricing.
Once you forward a booking confirmation email, the Service automatically extracts your flight details and begins monitoring current fares for your route. Monitoring frequency and coverage depend on your subscription tier and data availability from third-party sources.
When a qualifying price drop is detected, we will attempt to submit a price-difference claim on your behalf directly to the airline's official claim channel (web form, automated email, or customer service portal). You authorize us to act as your agent for this limited purpose.
The Service currently supports major U.S. carriers including American Airlines, Delta Air Lines, United Airlines, Southwest Airlines, Alaska Airlines, JetBlue Airways, Spirit Airlines, Frontier Airlines, Hawaiian Airlines, and Allegiant Air. Coverage may change without notice as airline policies evolve.
We strive to maintain continuous availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss arising from Service downtime.
Airlines may change their price-drop policies, claim windows, or compensation rules at any time without notice to us. The Service operates on a best-effort basis within the constraints of current airline policies, and we cannot guarantee ongoing claim eligibility for any specific airline.
By using the Service, you agree to:
You agree not to use the Service to:
Violation of this section may result in immediate suspension or termination of your account and, where appropriate, referral to law enforcement.
The Service, including the App, website, algorithms, software code, designs, trademarks, logos, and all associated content, is owned by MINER TYCOON LIMITED or its licensors and is protected by applicable intellectual property laws. Nothing in these Terms grants you any ownership interest in the Service.
Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on devices you own or control, solely for personal, non-commercial purposes.
You retain ownership of the content you provide to the Service (including forwarded emails and booking data). By providing content, you grant us a limited license to process, store, and use that content solely to provide and improve the Service as described in these Terms and our Privacy Policy.
If you submit suggestions, ideas, or feedback about the Service, you grant us a royalty-free, worldwide, perpetual license to use that feedback for any purpose without obligation to you.
To the fullest extent permitted by applicable law, MINER TYCOON LIMITED expressly disclaims all warranties, including but not limited to:
Flight price information is sourced from third-party providers and may not reflect real-time availability. Fare-drop claim eligibility is governed entirely by individual airline policies, which may change without notice.
To the maximum extent permitted by applicable law:
These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless MINER TYCOON LIMITED and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:
You may stop using the Service at any time. To delete your account and associated data, use the account deletion option in the Profile screen of the App or contact us at support@bitguide.zendesk.com. Deleting the App from your device does not automatically delete your account or data.
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or if required by law. Upon termination, your license to use the App ceases immediately.
Sections that by their nature should survive termination (including Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive termination of these Terms.
These Terms are governed by and construed in accordance with the laws of Hong Kong Special Administrative Region, without regard to its conflict of law provisions.
In the event of any dispute arising out of or relating to these Terms or the Service, you agree to first contact us at support@bitguide.zendesk.com and make a good-faith effort to resolve the dispute informally within 30 days.
If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in Hong Kong under the arbitration rules of the Hong Kong International Arbitration Centre (HKIAC). The language of arbitration shall be English. The arbitral award shall be final and binding on both parties.
To the fullest extent permitted by applicable law, you agree to resolve disputes with us on an individual basis and waive any right to bring or participate in a class action, collective action, or representative proceeding.
If you are a consumer in the European Union, United Kingdom, or another jurisdiction that provides mandatory consumer protection rights, those rights are not affected by these Terms to the extent they cannot be waived by contract.
We may update these Terms from time to time. When we make material changes, we will:
Your continued use of the Service after revised Terms are posted constitutes your acceptance of the updated Terms. If you do not agree with any changes, you must stop using the Service and may cancel your subscription as described in Section 4.
If you have any questions about these Terms or the Service, please contact us:
We will make every reasonable effort to address your inquiry promptly.